tap555 Privacy Policy — Your Data, Your Rights

1Introduction

This Privacy Policy describes how tap555 ("tap555", "we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the tap555 online casino platform at tap555.asia.

We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws. By registering a tap555 account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.

If you have any questions about this policy or how tap555 handles your data, please contact us at [email protected] at any time.

2What Data We Collect

tap555 collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically as you interact with the site.

Data you provide directly:

• Full name as it appears on your national ID or passport.
• Date of birth (used to verify you are 18 or older).
• Email address and mobile phone number.
• Residential address in Bangladesh.
• Mobile banking account details (bKash, Nagad, or Rocket number) for payment processing.
• Identity verification documents when requested (national ID, passport, or proof of address).
• Any information you provide when contacting tap555 support.

Data collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Pages visited, time spent on each page, and navigation paths within the platform.
• Game activity, including bets placed, games played, and session duration.
• Login timestamps and session data.
• Cookie and tracking data (see the Cookies section for full details).

3How We Use Your Data

tap555 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The table below sets out the main purposes for which we use your data and the legal basis for each.

tap555 will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

4Data Sharing

tap555 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors: bKash, Nagad, and Rocket receive your mobile banking number and transaction amount to process deposits and withdrawals. They do not receive any other personal data from tap555.
• Identity verification providers: When you are required to verify your identity, your ID documents may be shared with a third-party verification service. These providers are contractually bound to handle your data securely and delete it after verification is complete.
• IT and hosting providers: tap555 uses third-party cloud infrastructure to host the platform. These providers have access to server data but are contractually prohibited from accessing or using player data for any purpose other than providing hosting services.
• Legal and regulatory authorities: tap555 may be required to disclose your data to law enforcement, regulatory bodies, or courts where required by applicable law. tap555 will always seek to limit such disclosures to the minimum required.
• Anti-fraud and AML services: tap555 may share data with anti-money laundering and fraud prevention services where there is a legitimate reason to suspect financial crime.

All third parties with whom tap555 shares personal data are required to maintain appropriate technical and organisational security measures and to use the data only for the specified purpose.

5Data Storage and Security

tap555 stores all player data on secure servers protected by industry-standard security measures. We take the security of your personal data seriously and have implemented the following protections:

• AES-256 encryption for all personal data stored at rest.
• TLS 1.3 encryption for all data transmitted between your device and the tap555 platform.
• Strict access controls — only authorised tap555 personnel with a legitimate need can access player data.
• Regular security audits and penetration testing of the tap555 platform and infrastructure.
• Automated monitoring for unusual access patterns or potential data breaches.
• Two-factor authentication required for all tap555 staff accounts with access to player data.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, tap555 will notify affected players as quickly as possible and take immediate steps to contain and remediate the breach.

6Cookies

tap555 uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your language and display preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help tap555 understand how players use the platform — which pages are most visited, where players encounter problems, and how navigation flows work. This data is aggregated and anonymised. tap555 uses this information solely to improve the platform.
• Security cookies: These help tap555 detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

tap555 does not use third-party advertising cookies or allow any advertising networks to place cookies on the tap555 platform. You will not be tracked across other websites based on your activity at tap555.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some parts of the tap555 platform from working correctly.

7Your Rights

As a tap555 player, you have the following rights over your personal data. To exercise any of these rights, contact the tap555 support team at [email protected]. We will respond to all data rights requests within 30 days.

Please note that some rights are subject to limitations. For example, tap555 is legally required to retain certain financial and identity records for a minimum period even after your account is closed. Where a request cannot be fulfilled in full, tap555 will explain the reason clearly.

8Data Retention

tap555 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for 7 years after the date of each transaction, as required by financial record-keeping obligations.
• Identity verification documents: Retained for 5 years after account closure or the date of verification, whichever is later.
• Support correspondence: Retained for 3 years after the date of the last communication.
• Analytics data: Anonymised and aggregated after 12 months. Raw analytics data is deleted after 12 months.
• Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter as evidence of consent.

When data is no longer required, tap555 will securely delete or anonymise it in accordance with our data destruction procedures.

9Minors

The tap555 platform is strictly for adults aged 18 and over. tap555 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete the data, and void any associated transactions.

If you believe that a minor has registered a tap555 account, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10Changes to This Privacy Policy

tap555 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For material changes — those that significantly affect how we use your data or your rights — tap555 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the tap555 platform after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how tap555 protects your privacy.

11Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tap555 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly from the tap555 platform — look for the chat icon in the bottom right corner of any page. This is the fastest way to reach us.
• Email: [email protected] — we aim to respond to all privacy-related emails within 24 hours.

For data rights requests — such as accessing, correcting, or deleting your personal data — please email us with the subject line "Data Rights Request" and include your registered email address and a brief description of your request. We will respond within 30 days.